Returns & Exchanges

We work diligently to maintain our reputation for quality and value. If for any reason you are dissatisfied with a purchase, we will gladly accept a return or exchange for products purchased as long as the transaction meets these certain basic conditions:
- Item must have been purchased from
- Item must be unused and in original packaging and received back in salable condition.
- Return must be postage paid by purchaser.
- All return and exchange requests must be made within 15 days of product receipt.
- Shipping charges are not refundable.
- Specially discounted or sale items are final sale.
Upon receipt of your qualified return we will issue a full refund of the purchase price of the item, less the cost of shipping. Please allow 10 days for processing. Exchanges are subject to a 20% restocking fee (before taxes).
If you are sending back products, you may want to consider using a trackable shipping service or purchasing shipping insurance. Please contact us before returning any purchases.

Return Address:
Natural Earth Paint Canada
Attn: Online Return/Exchange
66 Hiddleston Crescent
Winnipeg, MB R2P 0S1